Terms of use

General Provisions and Acceptance of Terms
These Terms of Use govern the rules for accessing and using the website lorientale-origine.com and the services of the L'Orientale Origine online store.
By using our website, you automatically agree to these Terms. If you do not agree with any provision herein, please refrain from using the website.
We reserve the right to amend these Terms at any time. Updated Terms take effect from the moment they are published on the website. Continued use of the website after any changes constitutes your acceptance of the updated Terms.
 
Eligibility and Registration
The services of the online store are intended for legally capable individuals who are at least 18 years old. By registering on the website, you confirm that you have reached the age of majority.
Minors (under 18 years) may use the website only with the consent and supervision of parents or legal guardians.
To access certain features (placing orders, viewing order history, participating in loyalty programs, etc.), you may need to create an account and provide accurate, up-to-date, and truthful information about yourself.
You agree to keep your account information current and not to share your login credentials with third parties. All actions performed under your username and password are considered to be performed by you.
If we discover that information provided during registration is inaccurate or that an account is being used in violation of these Terms, we reserve the right to suspend or delete such an account.
 
User Conduct on the Website
By visiting and using our website, users must comply with applicable law and these Terms.
Users are prohibited from taking actions that may harm the website or other users. In particular, you must not:

• publish or transmit any offensive, obscene, or unlawful content, or materials that violate the rights of others (including intellectual property rights or privacy rights);

• upload or distribute harmful software, viruses, trojans, or any malicious code that may affect the operation of the website or the devices of other users;

• attempt to gain unauthorized access to any part of the website, user accounts, servers, or networks connected to the website;

• engage in actions that cause or may cause excessive or unreasonable load on the website’s infrastructure;

• interfere with the proper functioning of the website, circumvent navigation or security measures, or use automated means (scripts, bots) to access the site without our permission.

Users agree to use the website solely for lawful purposes and bear personal responsibility for their actions.
We reserve the right to remove content or restrict access to any user who violates these rules or applicable law. In cases of severe or repeated violations, the Company may suspend or block access to the website (including deletion of the user’s account) without prior notice.
 
Intellectual Property (Website Content)
All materials on our website — including texts, product descriptions, photographs, images, designs, logos, graphic elements, and other content — are the property of L'Orientale Origine or are used lawfully under license or with permission from rights holders.
They are protected by copyright, related rights legislation, and international intellectual property treaties.
Any unauthorized use of website materials is strictly prohibited.
Without prior written consent from the Company, you may not copy, reproduce, distribute, modify, publicly display, publish, translate, or otherwise use any texts, images, videos, or other materials from the website for commercial or non-commercial purposes.
Exceptions apply only when permitted by law (e.g., fair quotation with attribution) or when separately agreed with us.
The name L'Orientale Origine, our logo, and other trademarks displayed on the site belong to the Company or our partners and are protected by law; their use without permission is prohibited.
 
Limitation of Liability
We strive to ensure that information on the website — including product descriptions, prices, and availability — is accurate and up to date. However, technical errors or inaccuracies may occur.
The website and all its services are provided on an “as is” basis, without express or implied guarantees regarding uninterrupted operation or compatibility with user expectations.
The Company does not guarantee that the website will operate without errors or interruptions, that any defects will be corrected promptly, or that the servers hosting the website are free from viruses or other harmful components.
Users acknowledge that access to and use of the website is at their own risk.
To the extent permitted by law, L'Orientale Origine is not liable for any direct or indirect damages, loss of profit, loss of data, or any other losses arising from the use or inability to use the website and its services.
This includes, but is not limited to:

• temporary unavailability of the website,

• delays or failures in operation,

• loss of user-provided information (e.g., due to technical malfunction),

• harm caused by third-party actions (e.g., unauthorized hacking attempts).

Nothing in these Terms limits the Company’s liability in cases where such limitation is prohibited by Ukrainian law.
 
Governing Law and Dispute Resolution
All legal relations arising from the use of this website and from contracts of sale concluded through it are governed by the laws of Ukraine.
In case of disputes or misunderstandings between the user and the Company, the parties will seek to resolve them through negotiations.
If a dispute cannot be resolved amicably, it shall be submitted for judicial consideration in accordance with the established jurisdiction under Ukrainian law.